Privacy Policy HomePrivacy Policy

Check in/ Check out Policy:

* Check-in: After 13:00
* Check-out: Before 12:00 noon
* Earlier check-in: Free of charge if the room is available.
* Late check out: Free of charge if the room is available.

Rooms Cancellation
- If canceled or amended up to 3 days before the date of arrival or new date of departure, no fee will be charged.
- If canceled or amended later than 3 days or in case of no-show, 100% will be charged as the cancellation fee.
If you wish to cancel your reservation, please call + 84 432 66 88 92  or E-mail  booking@hanoi3bhomestay.com

Children and Extra Adult Policy:


• Child under 6yr: free of charge;
• Child from 6yr or extra Adult: surcharge $10/person/room/night;

Tours Cancellation

- Multi-days Tours:

• Cancellation prior to 5 days of the tour will be charged 100% all deposit money paid.
• Cancellation prior to 10 days of the tour will be refunded 100% all deposit money paid.

- Day Tours:


• Cancellation made before 5 days will be refunded 100% all deposit money paid.
• Cancellation made before 24hours and less than 5days will be charged 100% all deposit money paid.
• Late cancellation – Less than 24 hours before the tour will forfeit the full price of the tour.


Payment method:

- By Visa Card, Master Card, and American Express... (3% bank service).

For futher information, please feel free to contac us here.